Privacy and Policy

Last Updated: April 21, 2021

ShopCaymanIslands.com understands you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of ShopCaymanIslands.com’s Services is subject to the Terms and Conditions, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

What does this Privacy Policy cover?

This Privacy Policy applies to ShopCaymanIslands.com, and all other websites, applications, widgets, products, services, and other offerings (collectively, the “Services”) owned and operated by Smith-Moore and Somers Ltd.. and our affiliates and subsidiaries (collectively, “ShopCaymanIslands.com”). This Policy covers our treatment of the personal information we gather through use of our Services.

What Information does ShopCaymanIslands.com Collect?

We collect information about your use of our Services. We also gather various types of personal information, as explained in more detail below.

We use this information internally in connection with our Services, including to: personalise, provide, and improve our Services; allow you to set up a user account and profile; contact you and allow other users to contact you; enable fulfilment of requests for certain products and services; and analyse how you use the Services. In certain cases, we may also share some personal information with third parties, but only as described below.

Information You Provide to Us:

We receive and store any information you knowingly provide to us. If you create an account or place an order with us, we may collect personal information such as:

Customers:

When you register as a Customer with ShopCaymanIslands.com, we will collect your first and last name, email address, phone number, delivery address or addresses as provided by the Customer. If you place an order to purchase goods from Vendors through ShopCaymanIslands.com, we will also collect information to facilitate that order, such as your delivery address. in the event of an order by pickup, we will supply your order information to the Vendor / Vendor’s with whom which you will collecting your purchases from.

In some cases, we may request additional information to validate your business, such as photos of your store or your social media profiles. In some cases, we may request information such as your Social Security number or financial or lease records to establish your account limits.

Vendors :

When you register as a Vendor with ShopCaymanIslands.com, we will collect your first and last name, Company name, website, address, phone number, and information about your company such as the primary category of products you provide. If you are accepted as a Vendor for ShopCaymanIslands.com, you will be expected to provide additional information to build out your profile such as your company logo, product categories, item pricing, item names and descriptions, item variables, item images, inventory levels and other related requirements in order to establish a presence on ShopCaymanIslands.com for your store as a Vendor.

When you receive an order through ShopCaymanIslands.com, we will collect information to facilitate that order, such as your bank account information so we can pay you for the Customer orders purchased through ShopCaymanIslands.com.

Using the Services

When you browse and use our Services, we collect information about the items you browse, show interest in, and buy.

Communication with Us

We collect personal information from you when you communicate with us, for example when you request information about our services, contact our Support team, apply for a job, or register for our newsletter.

Surveys, Sweepstakes, and Contests

We may ask you to participate in optional surveys, where you may be asked to provide personal information.

Additionally, we may conduct sweepstakes or contests where you may be asked to provide personal information. This information may be used to contact you about the sweepstakes or contest, and for other promotional and marketing purposes, as permitted by law.

Forums and Social Media

Our Services may provide forums, blogs, social media pages, or other channels where individuals may review purchases, talk about their experience using our Services, or “like” or “share” content to social media. Content provided in these channels is public and not subject to the privacy protections laid out in this Privacy Policy.

Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, the type of browser and/or device you’re using to access our Services, and the page or feature you requested.

Additionally, we, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies to collect information automatically through our Services.

These technologies are small data files that we transfer to your browser or device that allows us to provide and enhance our Services. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of these technologies, but this may prevent you from taking advantage of some of our features.

Analytics

We may use analytics service providers, including Google Analytics, to collect information regarding visitors to our Services, such as their behaviour on our Services or information about their demographic. For more information about Google Analytics, see https://www.google.com/policies/privacy/partners/. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

Do-Not-Track

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioural advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. At this time, we do not respond to nor honour Do-Not-Track signals from web browsers.

Information Collected from Third Parties

If you access our Services through a third party or social networking site, we may collect information about you from that third-party application if that information has been made public via your privacy settings with that third party. For example, if you register for ShopCaymanIslands.com with Facebook, we may collect your name, profile ID, location, gender, profile picture, and list of your friends.

We may offer third-party integrations. If you choose to integrate third-party applications with ShopCaymanIslands.com, we will collect personal information as part of that integration. Because each third-party service you may choose to integrate collects different personal information, the detail in which information will be collected will be explained during the integration setup process. For more information on integrations, please contact us as described below.

How Does ShopCaymanislands.com Use the Personal Information It Collects?

We use the information we collect about you for various business purposes as described below.

Provide,

Personalise, and Improve our Services
Allow you to set up a user account and profile
Fulfil your requests for products and services
Provide customised content, offers, or Services, including marketing content via email, postal mail, social media, SMS, or other channels
Allow you to create content
Allow you to share content with others
Communicate with you about your account and updates to our Services
Determine your order or account limits and eligibility for extended payment terms
Process payments
Provide advertising, analytics, and marketing
Process applications and transactions
Allow you to register for events
Facilitate communications between you and other users
Analyse how you use the Services
Understand interest and engagement on the Services
Engage in marketing or sales outreach
Research and develop Services
Improve and streamline our Services
Other purposes you consent to or are notified of at the time you provide personal information
Protect you and our Services and comply with the law
Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity
Ensure quality control
Verify your identity and prevent fraud
Debug to identify and repair errors
Enforce our Terms and policies
Audit or other compliance activities
Comply with our legal obligations, protect your vital interest, or as may be required for the public good

De-Identified and Aggregated Information

We may use personal information to create de-identified, aggregated information such as: information about demographics, de-identified location information, information about devices used to access our Services, and de-identified, aggregate information on transactions on our Services that help our users understand and optimise sales.

Automatic Collection Technologies

Our use of automatic collection technologies such as cookies, pixel tags, and local storage objects fall into the following general categories:

Strictly Necessary: Technologies that allow you to access our Services and use our features, and tools that help us identify irregular site behaviour and prevent fraudulent activity or improve security.

Personalisation: Technologies that help us personalise advertising and content for you, such as by making inferences about your interests based on the content you interact with on our Services, which informs future selections of content or advertising.

Measurement: Technologies that collect information about your use of our Services, including measuring, understanding, and reporting on your usage of the Services.

Information Storage and Access: Technologies that store information or provide access to information that is already stored on your device, such as your shopping cart.

Content Selection, Delivery, and Reporting: Technologies that select and deliver content for you, and measure the effectiveness of that content, including information about what content was shown, how often or how long it was shown, when and where it was shown, and what actions, if any, you took on the content.

Ad Selection, Delivery, and Reporting: Technologies that select and deliver advertisements for you, and measure the effectiveness of those advertisements, including information about what advertisements were shown, how often or how long they were shown, when and where they were shown, and what actions, if any, you took on the advertisements.

Third-Party Websites

We may offer links to third-party websites or Services, which are not controlled by us and not subject to the protections laid out in this Privacy Policy. We do not endorse nor approve any third-party website and we encourage our users to read the Privacy Policy of each service they interact with.

Cross-Device Tracking

Your browsing activity may be tracked across different devices or ShopCaymanIslands.com Services. For instance, we may match your activity on our website using your mobile device with your browsing activity on your laptop. To do this, we may match information such as your browsing patterns, geolocation, and device identifiers where it appears to be related to the same user.

APIs and SDKs

We may use third-party APIs and software development kits (“SDKs”), which may allow third parties to collect personal information about you for various purposes, such as to conduct analytics, verify your business when you register with ShopCaymanIslands.com as a Vendor or Customer, provide customised content, or otherwise streamline the Services. For more information about our use of APIs and SDKs, contact us as described below.

Will ShopCaymanIslands.com Share Any of the Personal Information It Receives?

We do not rent nor sell your personal information in personally identifiable form to anyone, except as expressly provided below.

When You Request That We Share Your Information: We may offer Services, features, or promotions that involve sharing your information with a third party or with other ShopCaymanIslands.com users. If you request or agree to have your information shared with a third party as part of a feature or Service, we will share that information at your request.

De-Identified Information: We may provide de-identified or aggregate information to our partners, including usage information to help our partners understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. Before we share this information, we take reasonable efforts aligned with industry best practices to ensure that this information cannot identify you.

Advertising on the ShopCaymanIslands.com Platform: We may allow advertisers and/or Vendors (“Advertisers”) to choose the demographic information of users who will see their advertisements and/or promotional offers. You agree that we may provide any of the information we have collected from you in non-personally identifiable form to an Advertiser, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers.

Advertising outside the ShopCaymanIslands.com Platform: We may use personal information to help us deliver targeted advertising and to measure the effectiveness of advertising.

Affiliates: We may share your information with our affiliated companies.

Service Providers: We employ service providers to perform tasks on our behalf, and we need to share your information with them in order to provide products or services to you; for example, we may use a payment processing company to receive and process any credit card transactions for us. Unless we tell you differently (or unless stated otherwise in a third-party Privacy Policy referred to below), our service providers do not have any right to use the personal information we share with them beyond what is necessary to assist us.

We currently use the following third-party services, and by using our Services, you agree to be bound by the applicable privacy policies for such third-party services:

User Profiles and Submissions: Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be

displayed to other users to facilitate user interaction within the Services or address your request for our services. Your account privacy settings may allow you to limit the other users who can see the personal information in your user profile and/or what information in your user profile is visible to others. Please remember that any content you upload to your public user profile, along with any personal information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments.

Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.

Protection of Company and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others.

International Data Transfers: You agree that all information processed by us may be transferred, processed and stored anywhere in the world, including but not limited to the Cayman Islands or other countries which may have data protection laws that are different from the laws where you reside or do business. We have taken reasonable safeguards to require that your personal information will remain protected, and we require our third-party service providers to provide appropriate safeguards as well.

Children’s Information

As noted in the Terms of Service, we do not knowingly collect nor solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us with personal information, please contact us as described below.

Is Personal Information About Me Secure?

You must prevent unauthorised access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavour to protect the privacy of your account and other personal information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

What Are My Privacy Rights and Choices?

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

Opting Out of Communications: If you no longer wish to receive electronic communications from us, click the unsubscribe link at the bottom of the email or follow opt-out instructions provided in other communication channels. Note you may still receive transactional emails from us. We process requests to be placed on do-not-mail and do-not-call lists as required by applicable law.

Opting Out of Cookies and Advertising: You may stop or restrict the placement of cookies on your device or remove them as your browser or device permits. Visit www.networkadvertising.org/managing/opt_out.asp, www.youronlinechoices.eu, www.youradchoices.ca/choices, and www.aboutads.info/choices/ to learn more about the choices available to opt out of cookies and advertising.

Updating Your Account Information: Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

• name

• email address

• location

• payment information

The information you can view, update, and delete may change as the Services change.

If you have any questions about viewing or updating information we have on file about you, please contact us as described below.

You may also have privacy rights including:

• Access Data: You may have the right to receive a copy of data we have about you.

• Request Correction of Data: You may request that we update information we have about you.

• Request Deletion of Data: You may request that we delete information we have about you.

• Request Restriction of or Object to Processing: You may have the right to opt in or opt out of certain uses of your data or to object to all processing of your data.

If you would like to exercise any of these rights, please contact us as described below. We will process your request in the time and manner required by law. To protect your privacy, we may take steps to verify your identity before fulfilling your request, such as by asking you to log in to your ShopCaymanIslands.com account or confirm your email address. You have the right not to receive discriminatory treatment for the exercise of your privacy rights. If you wish to designate an authorised agent to make a privacy request for you, please email us from the email address associated with your ShopCaymanIslands.com account and inform us of this designation, along with the designated agent’s name and email address.

Financial Incentives

We may offer referral programs that include financial incentives. To participate in these referral programs, you may be asked to provide information regarding customers, colleagues, leads, or other third parties, such as their name, store name, and email address. They and/or you will receive rewards such as reduced commissions and/or fees, cash, or promotional credit to spend on the ShopCaymanIslands.com marketplace if they sign up to use our Services. These referral programs are entirely voluntary. The value of data received in referral programs depends on whether, how, and how often the referred party uses the Services. If you wish to withdraw from an incentive program, please contact us as described below.

Automated Decision Making

We may engage in automated decision making, including profiling. We will not make decisions that significantly affect you based solely on automated processing unless doing so is required by a contract we have with you or we have your express consent.

Data Retention

We store personal information for as long as you use our Services or as may be necessary to fulfil the purposes for which the information was collected, provide our Services, resolve disputes or establish legal defences, enforce our Terms or other agreements, engage in audits, protect our Services, prevent fraud, comply with the law, or for legitimate business purposes.

Security

We take steps to treat your information securely and make sure it is treated in accordance with this Privacy Policy. No system is 100% secure, and we cannot ensure nor warrant the security of any information you provide us.

Accessibility

This Privacy Policy webpage uses industry-standard technologies and was developed inline with the World Wide Web Consortium’s Web Content Accessibility Guidelines (v. 2.1). If you wish to print this Policy, you may do so from your web browser or by saving the page as a PDF.

Will ShopCaymanislands.com Change this Privacy Policy?

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to material changes by placing a notice on the ShopCaymanIslands.com website, by sending you an email, and/or by some other means.

By using the Services after any changes to the Privacy Policy have been posted, you agree to the new Privacy Policy.

What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policies, please contact us at:

My Marketing

Box 30881

Grand Cayman, Cayman Islands

KY1-1204

support@shopcaymanislands.com